SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allaboutbag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of allaboutbag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag arrived in less than 10 days until France. But he's really small. Do not expect to put more than a phone. Apart from that it is cute, the green is darker than in the photo.
Liked
Handbag for phone and bank card! There are no complaints about quality. The store is sociable, the delivery is 10 days before voronezh, the track was tracked. Thank you!
Came all the crumpled (so far it is not possible to bring it into shape.
A handbag, so it was!
Bag!!!! Packed perfectly (even in a puffy), there are no pleasant odors. In size directly mini-pini, except the phone will not enter anything (tutel in the tutel). The second photo shows that it is much smaller than the console. But i'm very and very happy.
Leukk!!!
Excellent quality! I really recommend!
I liked it very much. Quality is good
Wonderful tiny handbag :) sizes with a palm, the phone and cash will fit)) inside a small pocket, under a plastic card. The color is dark green, darker than in the picture. Everything is neatly stitched, traces of glue, there are no foreign odors. Everything is fine! :)
Exactly like on pictures, just beautiful!
Good quality
Small very
Completely corresponds to the description. a little difference in color. the order was satisfied.
Product such as description, time and correct delivery way.
Beautiful bag. Size 17x14cm. Has one compartment with one small pocket. Seller was very helpful. I recommend.
Thank you. The goods were received.
Neblogas iš tikrųjų. Pasiūtas tvarkingai. Gal Kiek mano ūgiui 174 per trumpas. BET netrukdo.
Handbag inside is small. For wallet and cell phone. But very cute
Everything is fine. As in the photo
The bag came exactly the same description, but for some reason i thought that it would be a little more. In general, the handbag recovered, the phone lipstick, the comb is placed, quite convenient)
Pleasant to the touch, compact, sooo liked. Delivery to nizhny novgorod region fast 2 weeks
The bag is awesome cool, did not come crumpled, everything is fine
3.03 ordered 29.03 received, the handbag is very cute, well sewn, all the iron is whole, though very small, but it looks cool, the iphone 7 plus barely but vlasit, generally satisfied.
Very cool bag, the most for the summer, will fit everything you need (keys, phone, money) delivery month to the republic of tatarstan. Ordered 22.02, the goods came 24.03
Handbag wonderful, neat)
Cute little handbag. Clutch. Pleasant to the touch
The handbag is very small, only the phone and a compact wallet are packed. Looks very neat, the surface is matte.
Pleasant handbag, the material looks dignified. The seams are quality, the accessories are fixed neatly.
The handbag is very small. Iphone 8 plus is wet with a large stretch. Which is very not convenient. And the color is not emerald as the photo of the store and my photo. It's dark green. And as a whole happy. Sorry with the size did not guess
Okay.