SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-30 Business days |
Mexico, Central America, South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Allaboutbag (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of allaboutbag.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
parfait
It's small but very pretty, just like in the pictures, it took 1 m to get to mexico
I liked it very much, it looks good quality.
Great quality!
The bag came within a month. Looks like in the photo. Small, neat. But most likely for one season.
It's small, but ideal for the night;)
*
Thank you very much it's my second order the store is kind
Satisfaite
Very nice
The handbag is small enough. Inside there are two compartments small. Phone, purse, keys, lipstick fit. Nothing else will fit. For a date or a trip to the theater is suitable.
Handbag consistent with the description. Really solidly made. Strongly recommended. Good quality.
Very good quality
I order the second one. Like the first very class! 5 stars
Really nice, but de colors are darker then on the picture
2 times that I order this product always of good quality I am not disappointed
Good, for summer fit))
Cool bag, i recommend.
Great product, great store, fast delivery !!!! Thank you !!!
Very cool summer bag. Looks expensive, it fits everything. Some threads stick out, but it's not critical
Thank you, beautiful handbag as in the picture.
It's just a super hyper crinkled handbag for this money. Of course oooochen small, but she's beautiful! Delight! Recommend!!!!!!!
Girls, buying for ali this lottery))) focused on reviews. Thank you all who write. Write about the bag: delivery super fast literally 10 days. Tracking 100%. Cons: 1) sewn ugly. Stick out threads on the belt very much, and it's not to hide anywhere. On the outer, colored side traces of glue, and they are visible and if you wipe the bag can be thrown away, not nasibelna. I will not wear it. Good luck to everyone!
It's exactly like the d is crypt. Good quality
The bag is excellent, it corresponds to the photo. It came in 14 days, i'm happy. I recommend the store.
Pretty, as in the picture, but very small, came quickly
Very happy with my bag. Very good quality
Cool!
Bag class
Boska!!!
Une pure merveille, les couleurs et le tissu sont magnifiques ! Reçu en 2semaines
Excellent bag i really liked. The truth is some where stale spots but in general norms
Looks cheap...