We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We offer best service and great prices on high quality products
Our store operates worldwide and you can enjoy free delivery of all orders
Buy with confidence using the world’s most popular and secure payment methods
Our Buyer Protection covers your purchase from click to delivery
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|Buyer||Real customer reviews|
1 Sep 2019 13:18
30 Aug 2019 13:28
Shipping after 5 days, reply from the late store, in the end the bag is beautiful I received it very quickly
21 Aug 2019 03:47
The bag came in excellent condition, all as i expected, the store sociable did everything as i asked, very well packed, i recommend. Order was issued 07.07.2019 came 21.08.2019
14 Aug 2019 01:35
It's beautiful! I ordered it on 1/8, they sent it on l6/8 and it came to me today, day 14/8. I expected the exterior a little clearer but it's still great, and for this price even more! A hit! I hope it's tough and durable. In this 20cm it fits the mobile, keys and a purse without problem. I 'd buy it again without thinking about it!
10 Aug 2019 05:04
Unrealistically beautiful handbag! Very light in weight. Delivery is fast. Packed very reliably. Thank you very much to the store!
6 Aug 2019 09:10
The bag came quickly! The order was made 23.07, and came 06.08. Packed bag was very good. So nothing was wrinkled. The only negative is the clasp unstuck. As i understand it, it was supposed to be glued and sewn. This deffect easily corrected. Bag is happy. Looks exactly like in the photo. Very effective!
8 Jul 2019 22:01
Handbag corresponds to the description and photo of the store) delivered in a inflated package in integrity for 27 days before the samara region. All wishes the seller fulfilled, thanks to him)
5 Jul 2019 22:39
A good bag but i received the wrong picture that i ordered.
23 May 2019 15:04
I love it so much! perfect bag. recomend store
23 May 2019 06:32
Ordered april 26, received may 20, packed very well, in a blown package. Quality is good. I recommend.
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